Northern Design Graphics
425-648-9108
Email: sales@northerndesign.biz
* Sales Policy and Company Procedures
All products manufactured or sold, and it's subsidiaries are custom made to
order. There are NO RETURNS or EXCHANGES ON ANY PRODUCTS. Any
changes to product orders must be made prior to order confirmation. We have
established a reputation for providing great products at great prices. Diligent
effort is made prior to manufacture of the product to ensure accuracy and
maintain complete customer satisfaction with the product. MAKE SURE OF YOUR
PURCHASE BEFORE YOU PLACE AN ORDER!
* General Info
This is our official Sales Policy and Company Procedures. Please read and
understand the provisions it provides. This is to protect you as the customer and
us at the manufacturer. We are neither responsible nor liable for any direct,
indirect, incidental, consequential, special, exemplary, punitive or other damages
arising out of or relating in any way to the improper use, resale or display of
products purchased. In addition, a possibility exists that the website (Site),
Product Catalog, Flyer's, Mailers, or other forms of advertisement could include
inaccuracies or errors. Additionally, a possibility exists that unauthorized
additions, deletions and alterations could be made to the these items. Although
we attempt to ensure the integrity and the accurateness of these items, it makes
no guarantees whatsoever as to the correctness or accuracy of them. In the
event that such an inaccuracy arises, please inform us so that it can be corrected.
* Customer Agreement
You, the customer, agree to indemnify, defend and hold us harmless, against any
and all claims, damages, costs or other expenses that arise directly or indirectly
out of or from (a) your breach of this agreement, (b) your violation of this
agreement and/or your activities in connection with the use of products sold by us.
* Sales Policy
It is our mission of to assure customer satisfaction whenever and wherever
possible. Through correspondences with each customer prior to shipment of the
product(s), detailed order information is obtained. That information is then used
to create the product requested.
We are not responsible for, and can not accept order changes once the product
has been produced or picked up from our retail location. We offer replacement
for any defective or damaged parts or products. We do not offer any product
warranties beyond defective products at the point of purchase.
All products are custom made to order, and therefore there are no returns. Every
effort is made prior to shipment or physical transaction in insure that the product
is type, color and size requested by customer. For Internet sales, email's and
telephone conversations confirm orders. The retail store confirms each order with
the customer directly. No third party orders are accepted. Visa, Mastercard,
money orders, and cash (retail store only) are acceptable forms of payment. No
personal checks.
You, as the customer, acknowledge that no warranty is provided in connection
with any of the products or services described herein neither we nor any linked
sites are responsible or liable for any direct, indirect, incidental, consequential,
special, exemplary, punitive or other damages under any contract, negligence,
strict liability or other theory arising out of or relating in any way to the sale of
products, site-related services and/or content or information contained within the
site. Your sole remedy for dissatisfaction with the site, site-related services and/or
content or information contained within the site is to stop using the site and/or
those services. All products are provided "as is" with no representations or
warranties of any kind, either expressed or implied, including, but not limited to
the implied warranties of merchantability, fitness for a particular purpose, and non
infringement.
* Void Where Prohibited
Although the Site is accessible worldwide, not all products or services discussed
or referenced in the site are available to all persons or in all geographic locations
or jurisdictions. We reserve the right to limit the provision of any product or
service to any person, geographic area or jurisdiction it so desires. You agree to
indemnify, defend and hold us harmless against any and all claims, damages,
costs or other expenses that arise directly or indirectly out of or from (a) your
breach of this agreement, (b) your violation of the any applicable laws or
regulations in connection with products sold by us, or your activities in connection
with the Site or Site-related services.
* Payment Options
CREDIT CARDS
Authorize payment using Visa, Mastercard, or by phone. Order billing address
must match credit card holder's billing address. Allow up to 10 business days for
delivery.
PAYPAL
We can accept payment through Paypal services as well. Include product name,
color, where you heard about us, and yr/make/model of your vehicle with payment.
MONEY ORDERS
Either print out the picture of the product you want or write down the information
listed on the product page, including product name, size, and color. Mail the
MONEY ORDER to the address listed above. Products are manufactured and
shipped once the payment arrives. Allow up to 10 business days for delivery.
PERSONAL CHECKS
NO
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